Focus areas
IT for courts, police, prosecution and law firms. Working with the sector since 2008.
Justice & rule of law
IT for courts, police and law firms — document and data workflows, paperless by design.
What we do
Legal-company portals
Legal portals with user accounts and online services.
Online consultations
24/7 legal-aid call centres — human agents and chatbots.
Document management
EDMS, databases and registers for the police, security service, prosecution and courts.
Public sector experience
Catalogue of procurements and work types
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experience
Scenarios from our practice
Anonymised examples: what held the customer back, what we changed and the outcome. We do not tie them to specific clients due to NDA.
Cases buried in paper
Problem
Paper case files got lost, access was slow and document movement was hard to track.
What we did
Deployed electronic document management for case work — with search, QES and access control.
Result
Case files are available online, document movement is transparent and search time dropped.
Clients couldn't see status
Problem
Client requests and document exchange went through mail and calls, with no single channel.
What we did
Rolled out a portal with online consultations and document exchange in one cabinet.
Result
Clients work in the cabinet, requests are organised and manager workload dropped.
Data in separate systems
Problem
Departmental systems didn't exchange data and part of it was re-entered manually.
What we did
Integrated the systems within a secure environment with controlled access and audit logging.
Result
Data is consistent, manual re-entry disappeared and actions are recorded.
Related news
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Let’s discuss the task
Describe the task, processes and constraints — we’ll propose an approach. Need technical support?
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